Store Policy
Customer Care
At Black and Mixed, we value the trust you place in us and are dedicated to providing exceptional customer service. We understand that your time is precious, and we're committed to responding to all email inquiries within 48 business hours.
Holiday Season Note
During holidays and special events, our team takes a brief moment to recharge and spend time with loved ones. Please be aware that our response time may be slightly longer during these periods, but rest assured that we will get back to you as soon as possible.
Privacy & Safety
We're passionate about ensuring that every interaction with our brand leaves you feeling valued, supported, and delighted. If you have any questions, concerns, or feedback, please don't hesitate to reach out. We're here to listen and help in any way we can.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments